Claims

OUR COMMITMENT TO BUILDING AND MAINTAINING LONG-TERM RELATIONSHIPS

Our goal is to provide a professional, courteous and communicative claims service in a timely and accurate fashion to ensure both customers and clients receive the highest standards of service. This is assisted by our commitment to building and maintaining long-term relationships with both clients and insurance carriers through our expertise, integrity, teamwork and flexibility.

In order to provide a market leading claims service, Roanoke International Brokers Limited employ leading claims professionals with a wealth of experience in dealing with all aspects of claim management from initial advice through to final settlement. When a claim arises, we keep our clients informed and consulted at all times, working with them to resolve claim issues by providing prompt, sensible and effective advice and action.

The success of our claims department is underpinned by our established working relationships with a wide range of Insurance specialists that include surveyors, average adjusters, loss adjusters, recovery agents and International law firms.